Thursday, June 27, 2013

Amanda Gore - Emotional Intelligence and Leadership

A Study at Harvard showed that customers come back to people they like.

  • 80% of what brings them back is the personality of the person, and 
  • 20% is the skill.
In emotional intelligence it has been proven that the mood of the leader will determine the mood of the organization.

Your mood really matters at work and in business!



Have a wonderful day,
R.

No comments:

Post a Comment